At City Star Limo, your privacy matters to us. This Privacy Policy explains in simple terms what information we collect, how we use it, and how we keep it safe. We want you to know that when you visit our website or book with us, your personal information is treated with care.
We may collect different types of information depending on how you interact with us.
Personal details you provide: This includes your name, phone number, email address, billing information, and pickup and drop-off details when you book a ride.
Automatically collected data: When you browse our site, we collect things like your IP address, browser type, and pages you visit. Cookies may also track your session so the site runs smoothly.
Communication records: Emails, phone calls, or messages exchanged with our team may be stored for customer service purposes.
We collect information for reasons that help us serve you better:
We respect your trust. We never sell or rent your personal data. However, your information may be shared in certain cases:
With service providers: Payment processors, IT support, or marketing services that help us run our business.
With legal authorities: If required by law or in response to valid requests from public authorities.
For safety reasons: If needed to protect our rights, customers, or operations.
Cookies are small files stored on your device that help websites remember who you are. We use cookies to:
Keep track of your session so booking forms work correctly.
Understand how visitors use our site to improve user experience.
Store preferences like language or region.
You can disable cookies in your browser at any time, but some features may not work as expected.
Your security is important to us. We use secure servers, encrypted connections, and other safeguards to protect your information from unauthorized access or misuse. While no system is completely foolproof, we take every reasonable step to reduce risks.
Depending on where you live, you may have rights such as:
Our site may include links to third-party websites. Please note that their privacy practices are separate from ours. We recommend reviewing their policies before sharing personal information with them.
Our services are intended for adults. We do not knowingly collect personal information from children under 13. If we learn that we have unintentionally gathered such data, we will delete it quickly.
We may update this Privacy Policy from time to time. When we do, we’ll change the “Last Updated” date at the top. Any changes will apply once they are posted, so please check back regularly.
If you have questions or concerns about this Privacy Policy, or if you would like to exercise your rights, please contact us:
Email: info@citystarlimo.ca
Phone: 604 719 4418
At City Star Limo, we want every part of your experience, including your privacy, to feel safe, simple, and reliable.
Enjoy every journey in a limousine designed for comfort and class. From weddings to corporate travel, we deliver rides that feel stylish, smooth, and unforgettable.
